FAQ
Here we have collected the most frequently asked questions.
Shipping Information
What shipping methods are available?
USPS, UPS, FEDEX
Do you ship internationally?
Not currently.
How might I obtain an estimated date of delivery?
Once you place an order you will be able to login and find your tracking number for your order.
Can I split my order to ship to different locations?
Payment Information
What payments methods are available?
We offer Klarna, and all major credit card payment options via authorize.net. We also offer many different options for financing. Please see our financing page for more details.
Can I split my payment?
Currently we do not offer this feature but we are working hard to make this option available.
Orders And Returns
How do I return or exchange an item?
Please see our shipping and return policy page.
How do I cancel an order?
Please contact customer service at (951) 358-0516.
Car Cash
Have questions about Car Cash? We have answers.
What are the Car Cash Bonus Day exclusions?
You can use your Car Cash on any product or service online or in store excluding Kicker Products.
How can I redeem it?
You can spend your Car Cash anytime within 14 days of the day it’s issued to your account.
Where can I find it?
If you’re shopping in store, any Car Cash you’ve earned will be available to apply at checkout. Shopping online? Just sign in to your account to access your rewards.
How can I earn it?
Shop your Car Cash favorites online and in store. You’ll rack up points that collect in your account.
What is Car Cash?
For Car Cash Rewards members, Advanced Car Stereo Riverside purchases add up to points—plus, bonus points during Car Cash Bonus Days. Every time you hit 1,000 points, you’ll get $10 in Car Cash!