RETURNS & SHIPPING POLICIES

We Stand Behind Your Stereo!

At Advanced Car Stereo, we take pride in our work and we take care of you. When you buy equipment from us, not only do we always honor the manufacturer’s warranty, we’ll even extend our support up to a year after your purchase or install.

When you buy a piece of sound equipment from Advanced and have us put it in for you, you will always get the best work. We’re so sure of what we’re doing that we’d like to extend this offer to you – If, no matter how long it’s been, there is a problem with the installation work we’ve done, you come down to the shop and we’ll set it right at no extra charge! If your amp has a loose connection 5 years from now, we’ll fix it.

It’s like we say – we’re the most Advanced hook-up in Riverside, Corona and the Inland Empire CA area!

Return & Refund Policy

Our Return and Refund Policy was last updated 5/11/2022

Thank you for shopping at Advanced Car Stereo Riverside.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Advanced Car Stereo Riverside.
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Advanced Car Stereo Riverside, accessible from https://advancedcarstereo.com
  • You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By visiting this page on our website: https://advancedcarstereo.com/contact
  • By sending us an email: advancedstereo@gmail.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • The following Goods cannot be returned:
  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

RETURN POLICY

Last updated December 07, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at advancedstereo@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Advanced Car Stereo Riverside
Attn: Returns
RMA #
10555 Magnolia Ave
Riverside, CA 92505
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     A 15% restocking fee will be charged for all returns.
     ●     All items must be returned in original packaging and condition.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(951) 358-0516
advancedstereo@gmail.com
This return policy was created using Termly's Return and Refund Policy Generator.

Shipping Policy

Our Shipping Policy was last updated on 5/11/2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Advanced Car Stereo Riverside.
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Advanced Car Stereo Riverside, accessible from https://advancedcarstereo.com
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Advanced Car Stereo Riverside. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: FedEx Standard
    Shipment cost: Free
    Estimated delivery time: 3-5 business days
  • Shipping method: FedEx Two Days
    Shipment cost: $12.95 USD
    Estimated delivery time: 2 business days
  • Shipping method: FedEx Standard
    Shipment cost: $19.95 USD
    Estimated delivery time: 1-2 business days

Overnight delivery is only available for Orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Advanced Car Stereo Riverside ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Advanced Car Stereo Riverside is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Advanced Car Stereo Riverside is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: https://advancedcarstereo.com/contact
  • By sending us an email: advancedstereo@gmail.com

Still Have A Questions?

We will be happy to answer any questions you may have.